Customer Service Representative in Edmonton | $22/hour (2024-02-28)

Clerical / Office / Administrative
Edmonton
Posted 24 mins ago

Right people. Right Jobs

IS2 Workforce Solutions is actively recruiting for experienced Customer Service Reps for our client in Edmonton, AB. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. If this job interests you… APPLY NOW because these positions will be filled quickly!

Pay Rate: $22.00 / hour

Shift(s) Available: Mon – Fri, 8:00am – 5:00pm

WHAT YOU’LL BE DOING:

  • Recommend potential products or services to management by collecting customer information and analyzing customer needs
  • Identify opportunities to generate sales
  • Build sustainable relationships of trust through open and interactive communication
  • Keep records of customer interactions, process customer accounts and file documents
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents

WHAT YOU’LL NEED TO QUALIFY:

  • 2+ years of customer service or sales experience
  • Post-secondary education is preferred
  • High school diploma or equivalent
  • Strong communication and presentation skills
  • Strong phone contact handling skills and active listening
  • Positive Attitude
  • Attention to Detail
  • People Oriented

Have we piqued your interest?

APPLY BELOW!
It’s easy! Fill in your phone number, email, and attach your resume. Our recruiters will get back to you as soon as they can!

You could be working as soon as tomorrow!

Job Features

Job CategoryClerical / Office / Administrative

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