We are seeking a motivated and knowledgeable Technical Support & Sales Representative to join our team in Barrie. This role is ideal for someone with a strong automotive background who enjoys solving problems, engaging with customers, and is ready to grow into a sales and product development position.

Key Responsibilities:

• Provide technical support to customers via phone and email regarding product fitment, compatibility, and troubleshooting
• Answer inquiries and resolve issues related to aftermarket automotive parts, especially catalytic converters
• Research and investigate product-related questions to provide accurate solutions
• Transition into a sales role by building relationships and identifying opportunities for growth
• Contribute to product development by sharing customer feedback and insights
• Work independently and manage daily tasks with minimal supervision

Qualifications:

• Minimum 5 years of experience in the automotive industry (aftermarket parts knowledge required)
• Strong understanding of automotive components, especially exhaust systems and catalytic converters
• Mechanical background or mechanical knowledge is a strong asset
• Excellent communication skills and customer service orientation
• Self-starter with a proactive approach to problem-solving
• Ability to ask questions, dig deeper, and research product details
• Proficiency in Microsoft Excel, and QuickBooks is an asset

Benefits:

• RRSP and DPSP contributions after 6 months of employment
• Opportunity to grow into a sales and product development role
• Work directly with leadership and have a visible impact on the company

Location: Barrie, ON (On-site)

Employment Type: Full-Time, Permanent

Salary: $60,000+ annually

Schedule: Monday to Friday, 8:30 AM to 5:00 PM (30-minute lunch)

Dress Code: Business Casual

If you are detail-oriented, flexible, and thrive in a hands-on environment, this is an excellent opportunity for you. Apply today.